The Tech Knowledge program has been developed to offer technical information and support to the computer learning centers. Digital Promise offers training to the computer learning center staff on how to use the equipment and software provided to them through the Hardware/Software Clearinghouse.

Digital Promise also offers support to the centers by organizing classes to be taught at the centers. Instruction manuals were developed for course instructors to aid in classes such as basic Internet navigation, how to set up an on-line email account, and how to use basic word processing software.

An additional service of the Tech Knowledge program is to help centers find volunteer support staff for the computer